Terms & Conditions

Last Updated: December 29th, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the GentleShape website, platform, programs, products, services, and content (collectively, the “Services”), operated by YAZI ENTERPRISES LLC, a Wyoming limited liability company, doing business as GentleShape and YAZI Ventures (“Company,” “we,” “us,” or “our”).

By accessing, purchasing, or using any part of the Services, you agree to be legally bound by these Terms. If you do not agree, do not access or use the Services.

1. COMPANY INFORMATION

Legal Entity: YAZI ENTERPRISES LLC

Brand Name: GentleShape

Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Customer Support:

📧 [email protected]

Legal & Business Inquiries:

📧 [email protected]

2. ELIGIBILITY

You must be at least 18 years old to use or purchase the Services. By using the Services, you represent that you meet this requirement.

3. NATURE OF SERVICES — IMPORTANT HEALTH DISCLAIMER

GentleShape provides educational and informational content only related to lifestyle habits, general wellness, and weight-management principles.

🚫 NOT MEDICAL OR NUTRITIONAL ADVICE

- The Services do not provide medical advice, diagnosis, treatment, or nutritional prescriptions.
- The Services are not a substitute for professional medical advice.
- Always consult a licensed physician or qualified healthcare provider before starting any weight-loss, exercise, or lifestyle program.

You acknowledge and agree that:

- You are solely responsible for your health decisions.
- Any actions you take based on the Services are done at your own risk.

4. RESULTS DISCLAIMER

Individual results vary significantly.

Weight-loss results are not guaranteed

Testimonials reflect typical but individual experiences

Factors include genetics, consistency, lifestyle, and personal circumstances

We make no guarantees regarding:

- Amount of weight lost
- Speed of results
- Health outcomes
- Long-term maintenance

5. AI-POWERED FEATURES DISCLAIMER

GentleShape may provide AI-powered tools, coaching, or recommendations.

You acknowledge:

- AI outputs are automated and informational
- AI is not a medical professional
- AI responses may be incomplete, inaccurate, or outdated

You agree to independently verify any information before acting on it.

6. ACCOUNTS & ACCESS

Access is provided via a secure membership area

Login credentials are personal and non-transferable

You are responsible for maintaining account security

Delivery of access occurs immediately after purchase via email.

You are responsible for checking all inbox folders (including Spam, Junk, Promotions).

7. PURCHASE TYPES

One-Time Purchases

Lifetime access unless otherwise stated

Subscriptions

Monthly or annual billing

Automatically renew unless canceled

No refunds for subscription payments

You may cancel at any time before renewal

8. PAYMENT TERMS

Payments are processed via Stripe, Inc.

GentleShape does not store or process payment card data.

You authorize us to charge your selected payment method according to the selected plan.

9. REFUND POLICY

All products sold on this website are digital downloads, digital access products, or online membership content.

Due to the nature of digital goods, all sales are final and non-refundable once access has been granted or the product has been downloaded.

By completing your purchase, you acknowledge and agree that:

You will receive immediate access to digital content.

Once access is delivered, the purchase becomes non-refundable.

Digital products cannot be “returned.”

Limited Exceptions

A refund may be granted only under the following conditions:

Failure to Receive Access

If you did not receive access to the purchased product due to a technical error and our support team is unable to resolve the issue within a reasonable timeframe.

Product Not as Described

If the product delivered is materially different from what was explicitly described on the sales page at the time of purchase.

Mandatory Local Consumer Protection Laws

We comply with applicable consumer protection regulations, including but not limited to:

European Union (EU) Consumer Rights Directive (2011/83/EU)

EU consumers generally waive the 14-day withdrawal right once digital content delivery begins with their prior express consent.

California Consumer Protection Laws

Including rights under the California Consumer Legal Remedies Act (CLRA), where applicable.

Other mandatory consumer protection laws in the buyer’s country of residence.

Where local law requires refunds or withdrawal rights, such rights will be honored strictly in accordance with the applicable legal requirements.

D. REFUND REQUESTS

All refund requests must be submitted in writing to:

[email protected]

Requests must include:

- Order number

- Date of purchase

- Description of the issue

We reserve the right to investigate and verify all claims before issuing a refund.

E. CHARGEBACKS

Unauthorized chargebacks violate these Terms and may result in:

- Account termination
- Evidence submission to Stripe, Inc
- Permanent service denial

10. INTELLECTUAL PROPERTY

All content is owned by YAZI ENTERPRISES, LLC.

You MAY NOT:

- Copy
- Resell
- Share
- Distribute
- Modify
- Violation may result in legal action.

11. TERMINATION

We reserve the right to suspend or terminate access for:

- Policy violations
- Abuse
- Fraud
- Chargeback abuse

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES

TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT

13. INDEMNIFICATION

You agree to indemnify and hold harmless YAZI ENTERPRISES LLC from any claims arising from:

- Your use of the Services

- Your violation of these Terms

- Your health decisions

14. GOVERNING LAW & DISPUTES

Governing Law

These Terms are governed by the laws of the State of Wyoming, USA.

MANDATORY ARBITRATION

All disputes shall be resolved by binding arbitration, not court.

CLASS ACTION WAIVER

You waive the right to participate in any class or collective action.

15. INTERNATIONAL USERS

You are responsible for compliance with local laws.

EU users acknowledge GDPR rights as outlined in the Privacy Policy.

16. CHANGES

We may update these Terms at any time. Continued use constitutes acceptance.